Carrickmore Health Centre

COVID-19 and our services

Due to the ongoing COVID19 Coronavirus, the doctors of CARRICKMORE HEALTH CENTRE have changed their working arrangements SINCE March 2020  to protect patients and staff from accidental exposure to this viral infection.

To minimise cross-infection risk from Coronavirus we have implemented the following

*****The Practice is using a Telephone triage system. Please telephone 028 807 61242 and you will be guided on the correct telephone number to use for each request. -- DO NOT PRESENT TO RECEPTION WINDOW- REQUESTING A CALL BACK- THE RECEPTIONISTS ARE ONLY ABLE TO ACCEPT REQUESTS FOR TRIAGE CALLS VIA TELEPHONE - to make it equitable for everyone.

**** If you require GP care or assessment Monday to Friday---please phone between 8.30am and 10.30am  or UNTIL Capacity for that day is reached.  ONLY URGENT GP Care or assessment  should be phoned after 12noon.  ***

The Doctors and Nurses will deal with all Pre triaged appointments with FULL PPE and sanitising of rooms and equipment between every patient attending. The process takes much longer and is frustrating for all concerned but is outside our control and we appreciate your patience during this challenging time.

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JUNE 2022

NEW  ONLINE ORDERING OF

REPEAT PRESCRIPTIONS

We are now offering an ONLINE REPEAT PRESCRIPTION ORDERING SERVICE- Please telephone the Practice on 028 807 61242 between 10am and 12.30pm or 2pm and 4pm - Monday to Friday to register for this service. 

You will then be able to order your REPEAT PRESCRIPTION FROM YOUR COMPUTER OR SMARTPHONE.

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With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Access

The health centre is a single storey building and provides easy access for disabled or elderly patients. There are 2 disabled parking spaces at the front of the health centre. A toilet suitable for wheelchair access is also available.

Letters of Support

We no longer do "letters of support".

The reasons for this are:

  •                            There is no need
  •                            There is no advantage
  •                            GPs workload does not allow for them
  •                            The contract under which GPs work, means they are under no obligation at all                               regards such requests.

We understand some may be disappointed with this. Nonetheless it is an ESSENTIAL move to ensure we continue to meet our primary function

GDPR

The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.

The regulation applies from 25th May 2018 and will apply even after the UK leaves the EU.

How we use your medical records

Important information for patients

  • How we use your medical records

    Important information for patients

    •        This Practice handles medical records in-line with laws on data protection and    confidentiality.
    •        We share medical records with those who are involved in providing you with care and   treatment.
    •        In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
    •       We share information when the law requires us to do, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
    •        You have the right to be given a copy of your medical record.
    •        You have the right to object to your medical records being shared with those who provide you with care.
    •        You have the right to object to your information being used for medical research and to plan health services.
    •        You have the right to have any mistakes corrected and to complain to the Information Commissioner's Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.

(Site updated 16/06/2022)
 
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